
Returns and exchanges on French shopping platforms refer to the procedures that allow consumers to return or exchange products. Governed by French law, these processes include a 14-day withdrawal right, enabling customers to return items without justification. The article outlines the typical steps involved in initiating returns, including the need for clear instructions from platforms, the requirement to maintain products in original condition, and the timelines for refunds or exchanges. Additionally, it emphasizes the importance of understanding specific return policies for each platform, as well as practical tips to ensure a smooth return experience. Qu'est-ce que les retours et échanges sur les plateformes de shopping françaises ? Les retours et échanges sur les plateformes de shopping françaises désignent les procédures permettant aux consommateurs de renvoyer des produits ou de les…